How do novice physiotherapists describe their experiences of workplace support?

Abstract

This study aimed to explore how the experiences of workplace support contributed to the developing professional confidence, competence, and workplace experience of the novice physiotherapist working in Aotearoa New Zealand. Using a qualitative descriptive methodology, 12 registered physiotherapists who had graduated within the last 5 years and were employed in various settings across Aotearoa New Zealand were recruited. They participated in semi structured interviews, which were analysed using reflexive thematic analysis. Three themes described participants’ experiences of support: (a) navigating the transition; (b) building capabilities to achieve professional growth; and (c) fostering relationships in the workplace. The participants valued professional support that helped them navigate the early challenges they encountered as well as various forms of support that assisted them in their career development. Provision of support was hugely varied across settings and employers. Findings from this study may assist novice physiotherapists to gain awareness while navigating their own transition, accessing developmental opportunities, and building connections and competencies as a new practitioner. Additionally, this research could encourage employers to consider how best to support their novice employees.